Terms & Conditions

Effective Date: August 2026

Welcome to Costics. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the Costics website and all purchases made through our store. By using our website, you confirm that you have read, understood, and agreed to these terms.

2. Products & Availability

We strive to provide accurate product descriptions, images, and pricing. However, slight variations in packaging, color, or appearance may occur due to lighting, screen settings, or product updates. All products are subject to availability.

3. Pricing & Payments

• All prices are listed in Pakistani Rupees (PKR).
• Prices may change without prior notice.
• We currently offer Cash on Delivery (COD) for eligible locations in Pakistan.
• Orders will only be processed after successful confirmation.

4. Order Confirmation

After placing an order, our team may contact you via phone call, SMS, or WhatsApp for order verification. Costics reserves the right to cancel any order that cannot be confirmed or appears suspicious.

5. Shipping & Delivery

• Orders are processed within 1–2 business days.
• Delivery usually takes 2–7 business days, depending on your location.
• Delivery times are estimates and may be affected by public holidays, weather conditions, or courier delays.

6. Returns & Refunds

Returns are accepted within 15 days of receiving your order, subject to our Return & Refund Policy.
Returns will not be accepted if:

• The product has been used more than 10–15%.
• The product is damaged, broken, or tampered with after delivery.
• The return request is made after the 15-day return period.

Approved refunds will be processed after inspection of the returned product.

7. Product Usage

Our skincare products are intended for external use only.

• Follow the usage instructions provided with the product.
• Discontinue use if irritation occurs and consult a healthcare professional if necessary.
• Individual results may vary depending on skin type, skincare routine, and other factors.

8. No Guaranteed Results

While our products are formulated with carefully selected ingredients, results vary from person to person. We do not guarantee specific cosmetic outcomes, skin-lightening results, or treatment of any medical skin condition.

9. Intellectual Property

All website content, including logos, product images, graphics, descriptions, and designs, is the property of Costics and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Costics shall not be liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website. Our total liability shall not exceed the purchase price of the product.

11. Privacy

Customer information is collected only to process orders, improve our services, and provide customer support. We do not sell or share your personal information with third parties except where required for payment processing, shipping, or by law.

12. Changes to These Terms

Costics reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on our website.

13. Contact Us

If you have any questions regarding these Terms & Conditions, returns, or your order, please contact our customer support through the contact information provided on our website.

---

© 2026 Costics. All Rights Reserved.

This version is professional, suitable for a cosmetics Shopify store, and avoids making claims that could create legal or advertising compliance issues.